A New Obsession

by Perry Cremeans on August 24, 2010 · View Comments

I’ve always been a history buff, Shelley — not so much.

So on our mini-vacation to Pigeon Forge/Gatlinburg, Tennessee, we happened upon a pamphlet for the Titanic – Pigeon Forge museum.

We arrived to see staff in period clothing, paid for our tickets and were handed two “passports”. These passports were actual people who were onboard the liner when she sank. You went through the self-guided tour, which was decorated just like Titanic was in its day. You walked amongst some impressive artifacts all the while not knowing if you survived the sinking or not — that answer would come at the end of the tour.

I expected a great time for me, and I had thought Shelley would just walk through it, just to humor me, but I was wrong. Shelley studied everything in the museum with serious interest — she was captivated! We both stared in wonder and awe at the pieces of wood from the ship, a deck chair, personal possessions recovered from the site (not the debris field), heck, Shelley even ‘shoveled’ coal into the boiler while a crisp, professional, guide described the job performed by the coal shovelers. He even told us of a little known secret about Titanic I hadn’t heard before.

We had started off in the third class section where we saw a staircase that was walled off in plexiglass that flooded, giving you the impression of what passengers would’ve seen trying to get to the boat deck — it really brought the experience to life. Seeing the tiny rooms third class passengers shared was eye-opening as well.

The second class rooms were next and were a little more ‘roomy’. Still more artifacts and tons of photos greeted us and gave us a view into daily life aboard the great ship. After staying awhile, it was off to first class!

Another guide in period dress greeted us at the bottom of the Grand Staircase. You ascend a replica complete with glass dome to view the opulence afforded to first class passengers. It really was impressive, until we reached the bridge…

The bridge was laid out exactly how Titanic’s was, you could even turn an exact replica of the ships wheel with more ‘crew’ in period dress answering any questions you might have. A door across the bridge led you to the deck — and the most impressive part of the museum in my opinion.

Upon entering the door and stepping ‘outside’, you are greeted with a wall of ice. The air in the room is cold with stars in the sky as it was that cold, fateful night. All around the deck was water — water that was 28 degrees, the same temperature that the water was when Titanic went down. Your hands felt numb only minutes after you put them in the water — needless to say it was a very sobering experience.

Your final stop is the Memorial Room. Here is where you find out wether you survived the sinking or not. Luckily, Shelley and I both survived. The most chilling part of the room is the life belt suspended in the middle of the room. This belt was worn by Madeline Astor the night of the sinking.

We both left with a new appreciation for the events on April 14, 1912 — and a new obsession.

Check it out for yourself as words really don’t do this museum justice. A word of warning though, cell phones must be turned off and no pictures are allowed.

History never was cooler.

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every single time

by Shelley Erwin on August 24, 2010 · View Comments

Same place. Different experience.

Take for example the service level we recently received from Hidden Mountain Resorts in Pigeon Forge, Tennessee:

The cabin rented for the weekend wasn’t what was expected — or on the level of what had been provided in the past. Cobwebs adorned the chalet inside and out, the hot tub was in dire need of repair (several jets were not working) and attention — it was simply too cold, and at 11:00 PM at night, when we decided to enjoy what we had paid for, it would’ve taken too long to get maintenance there to heat it up to get in anyway), and there was no way to block the sunshine from blanketing the bedroom at 6:00 AM.
Read more about our experience here>>

In contrast, my friend, Alisa, had an amazing experience with the same provider. She’s already planning her next year’s vacation there!
Read more about her experience here>>

The amazing thing is — I WAS THE ONE THAT REFERRED HER TO HIDDEN MOUNTAIN IN THE FIRST PLACE!

Yes, my prior experiences with Hidden Mountain were so good, that I wanted to repeat them — and I told all my friends. Of course, I’m now telling all my friends to choose someplace else.

If you don’t provide the same level of service every single time — how can you expect your customers to continue to be loyal once they experience a less than stellar performance from you?

Same place. Different experience. It happens all the time.


(Hidden Mountain’s image of our cabin — current photo of Hidden Mountain cabin #4060)

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News Blues

by Perry Cremeans August 9, 2010

Ok, so I haven’t posted anything in a millenium. The truth is, everything has been too depressing to even post. From the Gulf Oil Disaster, to unemployment hovering around 10%, a really bad job report, the First Lady’s expensive vacation while the rest of us struggle to pay bills, it just gets to be a [...]

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Obama where art thou part two…

by Perry Cremeans June 21, 2010

There are double-standards, then there are the doozies coming from the White House like this one. What the White House and Obama have done here is the ‘mother-of-all-double-standards.’ They openly criticized BP’s CEO, Tony Hayward, for spending the weekend watching a yacht race instead of supervising the oil spill in the gulf while Obama was [...]

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Apple can do better

by Perry Cremeans June 14, 2010

I ordered an iPad and case for Shelley from Apple on May 20th mainly because I knew she really wanted one, and also, because I knew Apple would make it special — well, maybe not. On my order, I asked for a gift message to be included. The message was something I tell her often, [...]

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Summer evenings

by Perry Cremeans June 10, 2010

I absolutely love summer. The hotter, the better for me. One of my favorite things to do is to sit outside with Shelley during a warm evening, drink coffee, and just talk about anything and everything. Libby and Gracie aren’t big fans however. They love to spend their time by either chasing some critter, or [...]

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Steve Jobs does it again

by Perry Cremeans June 8, 2010

I was rather harsh on Apple and the iPhone in an earlier post. A quick recap: I have the first generation iPhone and I’ve had a ‘blah’ relationship with it, so much in fact, that I had considered switching to a Droid. Not anymore! At the WWDC10 in San Francisco, Apple CEO Steve Jobs unveiled [...]

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One of my favorites

by Perry Cremeans June 4, 2010

If you’re like me, then you love a good movie that makes you laugh. One of my personal favorites is Mel Brooks’ “History of the World.” The movie cast is a ‘who’s-who’ of comedy with the likes of Mel Brooks himself, Ron Carey, and some of the greatest comedians who are no longer with us [...]

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Close calls

by Perry Cremeans June 3, 2010

I love horse racing — I have ever since Silver Charm made his run at history in 1997. Super Saver won the Kentucky Derby this year, and thus, a shot at the Triple Crown. That dream was short-lived, however, when Lookin’ At Lucky ran by him to win the Preakness Stakes only a couple of [...]

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You’re joking right?

by Perry Cremeans May 26, 2010

I read a report today in the New York Post online about a vote by Manhattan Community Board 1 in support of a Mosque to be built two blocks from Ground Zero. The Board voted 29-1 in favor of the Mosque with nine members abstaining. My only question to this board would be, “You’re joking, [...]

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